Accessibility statement

This accessibility statement applies to content published on bigchallenge.campaign.sheffield.gov.uk

This website is run by Sheffield City Council's Digital Services Team. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’re also continually reviewing our website text to make it as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• there is an empty H1 element on the homepage
• there is a missing H2 element on the news page
• the focus state does not have sufficient colour contrast on links in the footer
• the sub menu toggle buttons in the main menu have duplicate IDs
• closed captions in embedded videos are auto-generated

Feedback and contact information

If you need information on this website in a different format like accessible PDF or large print:

• email customerservices@sheffield.gov.uk
• call 0114 273 4567

We’ll consider your request and get back to you in 3 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email digitalservices@sheffield.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Sheffield City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Empty H1 element on homepage

• there is an empty H1 element on the homepage. This fails WCAG 2.1 success criterion 2.4.3: Focus Order (Level A)

Missing H2 element on news page

• there is a missing H2 element on the news page. This fails WCAG 2.1 success criterion 2.4.3: Focus Order (Level A)

Focus state

• the focus state does not have sufficient colour contrast on links in the footer. This fails WCAG 2.1 success criterion 1.4.3: Contrast (Minimum)

Duplicate IDs

• the sub menu toggle buttons in the main menu have duplicate IDs. This fails WCAG 2.1 success criterion 4.1.1: Parsing (Obsolete and removed)

Embedded videos

• closed captions in embedded videos are auto-generated. This fails WCAG 2.1 success criterion 1.2.2 Captions: (Prerecorded)

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We continue to develop our guidance for content editors on how to make the site content accessible. We have also embedded accessibility into our internal processes to ensure all future development has accessibility as part of its acceptance criteria.

We continue to raise awareness of accessibility and help develop training to support services across the organisation.

Preparation of this accessibility statement

This statement was prepared on 2 October 2024. It was last reviewed on 7 October 2024.

This website was last tested on 7 October 2024. The test was carried out by Sheffield City Council's Digital Services Team.

We tested our main content templates using a combination of automated and manual checks.